SMEs have been recognized as important actors of commercial activity most specifically since the second half of the 20th century. Although understanding its customer potential has been named a top priority among many sectors, there is a limited body of knowledge regarding the buying behaviour of SME’s. Many studies and industry practices frame the context within corporate or individual buying behaviour, however few researchers mention SME’s. When mentioned they tend to tie with elitist attributes and consider them as small versions of big enterprises. Studies and industry practices are conformist and assume that SME’s buying behaviour consists of nothing but -ignoring impulsive tendencies- ‘normative’ or ‘conservative’ typologies. However, the lack of application makes this dichotomy untested, which is also what this book aims to scrutinize.

In this book, we attempt to make a comparative evaluation of modern macroeconomic schools: Monetarism and New Classical School based on the Classical System that envisage automatic full employment or natural rate of unemployment (NRU) equilibrium (AFNE or ANRUE) vs. New Keynesian and Post-Keynesian Economics based on the Keynesian System which gives unemployment equilibrium (UNE) or non-automatic NRU equilibrium (NANRUE) due to insufficiency of aggregate demand.

In order to determine which school is relevant, first the basic assumptions of these systems are compared: i) rational vs. adjusted vs. heterogeneous expectations, ii) existence of perfect competition in all markets leading to flexibility of prices and wages vs. imperfect competition giving rise to rigidities, and iii) presence or lack of coordination between markets.

In the final phase of our evaluations the performance of the developed economies are surveyed to establish whether we meet with AFNE or ANRUE or else UNE or NANRUE; and whether policy prescriptions devised by respective schools solve or alleviate the problem at hand when implemented.

Our investigations point out that New Keynesian and Post-Keynesian schools are more relevant compared to Monetarism and New Classical School. The choice between New Keynesian and Post-Keynesian Economics, however, is more difficult to make although New Keynesian Economics seems more widespread than Post-Keynesian Economics. Objectively, Post-Keynesian assumptions seem more realistic; normatively, however, New Keynesian stands seems more fit to the present day move towards globalization.

Avrupa Birliği Aile İşletmeleri Raporuna göre, dünyadaki tüm işletmelerin %75’i, Türkiye’de ise işletmelerin %95’i aile işletmeleridir. Ayrıca Fortune 500’deki dünyanın en büyük ve başarılı işletmelerinin %40’ı aile işletmelerinden oluşmaktadır. Buna karşılık aile işletmelerinin genellikle küçük ve orta ölçekli işletmelerden oluştuğunu da söylemek gerekir. Küçük ve orta ölçekteki aile işletmeleri toplam istihdamın yaklaşık %80’ini sağlamakta ve Türkiye’nin toplam ihracatının yaklaşık %30’unu gerçekleştirmektedir (EY, Aile işletmelerinde yeni normal raporu, 2020). Ülke ekonomilerine katkıları dolayısıyla desteklenmesi gereken aile işletmeleri doğaları gereği çeşitli zorluklarla baş etmektedir. Bu durum, bulunacak çözümlerin de aile işletmelerine özgü olmasını gerektirmektedir.

Pazarlama ve marka yerel, ulusal ve uluslararası pazarda rakiplerden farklılaşarak rekabet avantajı elde etmeyi mümkün hale getirir. Bu kitapta her biri farklı yazarlarca kaleme alınan bölümlerde aile işletmelerinde girişimcilik, pazarlama stratejileri, müşteri ilişkileri yönetimi, marka değeri, marka kimliği, marka kişiliği, marka yönetimi, sosyal medya yönetimi, pazarlama iletişimi, uluslararası ticaret ve lojistik konuları ele alınmaktadır.